22 June 2017
Water Supply Expected to be Fully Restored in Affected Areas By This Afternoon Following Damage to One of the City's Main Water Supply Line
Officials from eThekwini Municipality’s Water and Sanitation Unit are working around the clock to ensure that water supply is fully restored before close of business today, 22 June to affected residents in the City. This follows a damage to one of the City’s main water supply line at the corner of Alan Paton and Umbilo Road today.
While water supply has been restored in some parts of the City. Also, water tankers have been distributed to affected areas. Repairs on the pipe will follow shortly.
EThekwini Municipality would like to apologise to members of the public for the disruption in the water supply as a result of the damaged water supply line.
One of two main pipes supplying the whole City was damaged when a contractor, appointed to lay electrical cables, made trial holes to assess services underground. During the assessment, the pipe was exposed and this resulted to its damage.
Mayor Zandile Gumede, City Manager Sipho Nzuza, Deputy City Manager for Trading Services Philemon Mashoko, Head of eThekwini Water and Sanitation Ednick Msweli and senior officials were on site to assess the damage.
The City leadership was satisfied with the progress made to restore water supply and prompt repairs to the damaged pipe.
The Municipality would like to apologise for any inconvenience caused to residents and businesses.
EThekwini residents are urged to report all leaks, illegal use of water and bursts on the following platforms:
Customer Care line: 080 13 13 013
WhatsApp Fault Report line: 073 148 3477
SMS: 43554
Issued by eThekwini Municipality’s Head of Communications, Tozi Mthethwa.
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