PRESS RELEASE
 
FOR IMMEDIATE RELEASE
 
22 February 2019
 
Rates Rebate Renewal Period
 
The Municipality has issued rates rebate renewal letters.
 
Residents are requested return the forms to the Municipality by the 30th April 2019 signed and commissioned
Peet du Plessis, Head of Revenue Management urges all applicants to note the following:
 
1. There is NO CHARGE for submitting these forms;
2. No MUNICIPAL EMPLOYEES will be visiting customers in their homes for this process, unless a prior request was made due to medical and or other condition;
3. Customers should insist on being issued with a signed and stamped Acknowledgment of Receipt as proof of submission;
4. Customers that have not responded by the 30th April 2019, their rebates will lapse on the 30 June 2019 and will then have to reapply.
 
“Rebates are provided to senior citizens, the medically boarded, people with disabilities and child-headed households. Customers are cautioned to exercise vigilance during this period, as many often fall prey to criminals. There were previous cases where anonymous people were scamming, especially Senior Citizens for cash to assist in filling forms.” Du Plessis explains.
 
Beneficiaries must remember that all renewal letters will be posted to them, the renewal forms are not for sale and there no charge to submit a renewal form. No Municipal official will visit their homes to collect or deliver forms and there is no charge involved in the submission and completion process.
 
Du Plessis added: “All beneficiaries who do not receive renewal letters by 15 March 2019, should visit the Municipality offices with their Identity Documents.
 
Customers who require more information can contact the Revenue 0800 311 11 11 or visit any customer service centre or Sizakala Centre and ensure they take along their Identity Document.
 
First-time applicants can download a rates rebate form online on http://www.durban.gov.za/Online_Tools/Pages/Online_Customer_Forms.aspx
 
Ends.
 
Issued by the Acting Head of Communications Unit, Mandla Nsele.
For more information, contact the City’s Spokesperson Msawakhe Mayisela on 031 311 4820
 
 
 
Please read this confidentiality disclaimer: http://www.durban.gov.za/Pages/edisclaimer.aspx