For Immediate Release 

Rates Rebate Customers Cautioned 

The Municipality will be issuing Rates Rebate Renewal letters in the coming weeks to all residents that receive a rebate. Beneficiaries are encouraged to practice vigilance during the submission period. 

Peet du Plessis, Head of Revenue Management explained that rebates are provided to senior citizens, the medically boarded, people with disabilities and child-headed households. 

“During this period, they often fall prey to criminals. There were incidences last year where anonymous people were scamming Senior Citizens for cash to assist in filling forms,” he said.

Beneficiaries must remember that all renewal letters will be posted to them, the renewal forms are not for sale and there is no charge when submitting a renewal form. No Municipal official will visit their homes to collect or deliver forms unless it has been arranged with the Municipality and there is no charge involved in the submission and completion process. 

Du Plessis added that if letters are not received by 15 March 2016, it is imperative that current beneficiaries visit the Municipality offices with their Identity Documents. 

The closing date for submission of the rebate form is 30 April 2016. 

Customers who require more information can contact the Revenue Call Centre on 031 324 5000 or visit any customer services centre with their Identity Document.


Issued by eThekwini Municipality’s Communications Head, Tozi Mthethwa.

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