29 July 2018
Imposter City Officials Charging Customers to Replace Electrical Boards
The Municipality would like to make all customers aware of individuals impersonating as City officials and fraudulently charging residents to replace electrical boards.
The matter has been brought to the attention of the City via a customer, who wished to remain anonymous for personal safety reasons.
The customer was recently approached by an individual, masquerading as a City official who falsely advised that the Municipality had ordered the replacement of the customers’ electricity boards and that it would automatically transmit the meter readings to the Municipality.
Head of Revenue Management, Peet du Plessis said: “The customer asked for verification and was subjected to a phone call to another individual pretending to work at the Municipality.”
Du Plessis added that the Municipality will never ask for cash on site. “The customer also paid in excess of R8000 cash and was not provided with any receipts.”
The victim thereafter contacted the Municipality. Du Plessis encouraged customers to be wary of such individuals. “We urge customers to always be vigilant as there are fraudulent people looking to make a quick buck. If customers have not asked for any work to be conducted, it must be regarded as suspicious.”
Customers can contact 080 311 1111 or the City Integrity and Investigations Unit on 0800 202020 if they witness or are subjected to such scams.
Issued by eThekwini Municipality’s Acting Head of Communications, Mandla Nsele.
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