4 May 2017
Hoax Letter Regarding Changes to Municipal Banking Details Being Circulated
The public is urged to be aware of a fraudulent two page letter being circulated notifying customers of alleged changes to the City’s banking details.
The first page bears the incorrect Municipal logo with an unknown address while the second page is a letter allegedly signed by ABSA bank.
The two page letter instructs customers to make all payments for their Municipal accounts into a new ABSA account, effective from 1 April 2017. It further states that the previous Municipal account is reserved only for Forex and international clients which is incorrect.
As of 1 October 2015, eThekwini Municipality had moved all its accounts from Standard Bank to Nedbank. All Municipal bills issued to customers have the correct banking details at the bottom of the page.
The Municipality is currently investigating the source of this fraudulent letter. We appeal to customers who may have received this letter to take it to their closest Sizakala Customer Care centre or to report it to the Municipality’s City Integrity and Investigations Unit by calling 0800 20 20 20.
Issued by eThekwini Municipality’s Head of Communications, Tozi Mthethwa.
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