EThekwini Urges Pensioners To Be Vigilant

EThekwini Municipality has received information of various scams that are currently targeting pensioners in regard electricity consumption increases, property rates rebates and other services. 

Pensioners are being scammed via telephonic calls or by persons pretending to be municipal field employees collecting on the spot payments.

The Municipality confirms that under no circumstances will customers be asked to make on the spot payments or ask for forms to be completed telephonically. All rebate renewal forms are completed annually and submitted to our Municipal offices. Payments are made strictly only via our Municipal banking halls, Sizakala centres and or our third party collectors indicated on the bill. 

Customers are urged to be vigilant to avoid falling prey to criminals posing as Municipal employees. Any representative of the Municipality will have an ID tag with a photograph, ID or employee number with the Municipal logo.

If residents are suspicious of anything, they can contact Revline: or the 

Revenue Call Center: (031) 324 5000 or their nearest police station.


Issued by eThekwini Municipality’s Communications Head, Tozi Mthethwa.

For more information contact Gugu Mbonambi on 0313114855 or and Princess Nkabane on 031 311 4818 or email:​