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Feedback: Hlengiwe

Name

Hlengiwe

Surname

Mthembu

Country

South Africa

Province/State

Kwazulu Natal

City

Durban

Suburb

Montclair

Tel

0313007608

eMail address

hlengiwe36@ovi.com

Re-enter eMail address

hlengiwe36@ovi.com

Kindly enter you feedback/comments here:

I think that the people that work at the Ethekwini Municipality Revenue Centre are not helpfull.  I have been struggling to get my monthly statement for what I owe for water account to no avail.  I have called them several times and got bad treatment but in the end my problem has not been solved.  I wish they could be trained on customer care and also give solutions to clients not add stress to the already stressed clients.  I have decided to stop calling because my problem still continues and each time I call I am sent from pillar to post.  This behaviour and treatment is highly un-acceptable especially from such a huge institution.  I am deeply disappointed, angry and helpless.

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Created at 29/08/2013 08:55 by  
Last modified at 29/08/2013 08:55 by  
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